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Customer Help

BEFORE you Call, use our Live Chat or Contact form below please;

  • Have you contacted us before? If so, please reply on your original email as a new submission will be placed at the back of the queue.
  • If you have connection/technical issues please have the following information ready -
    • Go to supportdetails.com first to see the versions you are running on your computer as you may be asked for this information.
    • If you are asked to submit as email to us please include your ticket number before your name in name space.
    • If you are asked to send the PDF please select the Export PDF , save and attach when prompted below.
  • If you are receiving an error message - Write down or take a screenshot, of the message you are seeing, ready to supply or attach

If you have exhausted all Customer Support options, please make a Live Chat enquiry, before you submit an email request.

 

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